Accelerateyour ambition
Throughout the life of your finishing equipment, we make sure you’re supported with all the support you need.
blue brochure
Discover the unique world of labels with our GM catalogue

Outstanding service


We put the same effort into building our partnership with you as we do into building our machines – helping maximize the benefits of your investment. Because, while new equipment can be pivotal for
growing your brand, we know the real proof of value comes after installation.



Phone, globally: +45 3699 6911 – HQ (in Denmark)


Service calls are answered Monday-Thursday 9:00-15:30 and Friday 9:00-15:00 CET


USA and Canada: +1 800 896 5990
The office is open from Monday to Friday 9:00 a.m. - 5:00 p.m. EST.
For after hour support, please call 800 896 5990 and select extension “102”.

Professional assistance

From our application experts

GM Professional Assistance

Our dedicated GM Tech Support Team is always on call, comprising specialist engineers with decades of experience – from mechanics and electronics to software and connectivity. Based at our company HQ in Birkerød, near Copenhagen,the team has direct access to our production and R&D departments, enabling them to quickly analyse issues and make accurate assessments.

Protecting uptime, all the time

Protecting uptime

Time isn’t just money, it can cost reputation too. That’s why GM machines are designed to be dependable, and built to last. To keep business running smoothly at all times, we also provide preventative maintenance and 24/7 support with ultra-fast troubleshooting.

Get access to our team and user training

User Training

In addition to a one-year limited warranty guarantee, all machines include a comprehensive reference library of technical documents, training videos and operating instructions. This allows your operators to solve many issues themselves.

Watch our tutorials