Outstanding service

We put the same effort into building our partnership with you as we do into building our machines – helping maximize the benefits of your investment. Because, while new equipment can be pivotal for
growing your brand, we know the real proof of value comes after installation.

Please ensure that your e-mail contains the following information:

Mandatory information:
•    The serial number of the machine
•    A thorough description of the problem

Optional information:
•    Condition of frequency inverters
•    Condition of servo drives
•    Status on the touchscreen
•    Video/photo of the problem

GET IN TOUCH

E-mail: tech@gm.dk

Phone, globally: +45 3699 6911 – HQ (in Denmark)

Service calls are answered Monday-Thursday 9:00-15:30 and Friday 9:00-15:00 CET

USA and Canada:

E-mail: ustech@gm.dk

Phone: +1 800 896 5990
The office is open from Monday to Friday 9:00 a.m. - 5:00 p.m. EST.
For after hour support, please call 800 896 5990 and select extension “102”.